Thank you for shopping at SoftwareUnleashed.com. We want to ensure your satisfaction with the software and applications you purchase from our website. Please read this Refund Policy carefully before making a purchase.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all software and applications sold through SoftwareUnleashed.com. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days from the date of purchase.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The refund request must be made within 30 days from the date of purchase.
- The software or application must have been purchased directly from SoftwareUnleashed.com. We are unable to process refunds for products bought from third-party websites or physical retail stores.
- The software or application must not have been registered, activated, or used, and the license key should not have been redeemed or activated.
- The software or application must not be part of a bundle or promotional offer where a specific refund policy is stated.
How to Request a Refund
To initiate a refund request, please follow these steps:
- Send an email to support@softwareunleashed.com with your order details and the reason for the refund request.
- Our customer support team will review your request and respond within 2 business days with further instructions.
- If your refund request is approved, the refund will be processed using the original payment method.
Refund Processing Time
Once your refund is approved, the processing time may vary depending on your payment method and financial institution. Typically, refunds are processed within 5 to 10 business days.
No Refund for Downloaded or Activated Software
We do not offer refunds for software or applications that have been downloaded, installed, registered, activated, or used. Refunds are only applicable to products that meet the eligibility criteria mentioned above.
Technical Issues
If you experience technical issues with the software or application, we encourage you to contact our customer support team at support@softwareunleashed.com for assistance. Our support team will work diligently to resolve any technical problems to ensure your satisfaction with the product.
Changes to the Refund Policy
We reserve the right to update or change this Refund Policy at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date at the bottom will be revised accordingly.
Contact Us
If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us using the information provided on our “Contact Us” page.